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FAQ

About The Cat Caller

Q. What is the range?
A. The Cat Caller is ideal for locating your lost pet throughout your entire house and yard, even your neighbor's yard both indoors and outdoors. The approximate range is 200-250ft. Results may vary depending on conditions.
Q. What is The Cat Caller?
A. It's a remote locator created for any small animal that can wear a collar.
Q. Why do I need The Cat Caller?
A. To find your pet immediately when they are trapped, hiding, or missing and for peace of mind knowing that your pet is safe.
Q. Can The Cat Caller be used on a pet other than a cat?
A. Yes, it works on housepets that can wear collars such as small dogs, ferrets, rabbits, guinea pigs, etc.
Q. How does The Cat Caller work?
A. A wireless remote keychain transmits a unique signal to each individual receiver and another "panic" signal to all receivers at once. It works through walls, closets, indoors and outdoors in all those unimaginable places your pet likes to hide.
Q. How many pets can The Cat Caller locate at a time?
A. As many as you would like. Each keychain has three separate signals. The pink, white or blue button locates the animal wearing the pink, white or blue receiver, respectively. The red panic button calls all pets at the same time in case of emergency.
Q. Does it work indoors as well as outdoors?
A. Yes, The Cat Caller transmits through walls, closets, doors and in all those hard to imagine places – anywhere your pet could be hiding or trapped.
Q. Why was it designed to both flash and beep?
A. For added protection – so that you can locate your cat in the dark or when there is a lot of background noise. The Cat Caller is designed to help the elderly as well as the vision or hearing- impaired.
Q. What happens if The Cat Caller gets wet?
A. The Cat Caller is designed to be water resistant, however, like all electronics; water damage by submersion to any battery operated device is not advised.
Q. How long does the battery last?
A. That depends on how often you use it. If used daily, it should last about six months. You will notice that it sounds a bit softer and goes off slowly when the battery begins to wear down.

Keeping Your Pet Safe With The Cat Caller

Q. How do I use The Cat Caller?
A. Simply hold down the color coordinating button on the remote that matches the color of the receiver, or the red "call all" button and listen for the beeping sound and look for the flashing light. (see instructional video)
Q. What is the range?
A. The Cat Caller is ideal for locating your lost pet throughout your entire house and yard, even your neighbor's yard both indoors and outdoors. The approximate range is 250ft.
Q. Can The Cat Caller be used as an I.D. tag?
A. Yes, simply write your contact information in permanent ink on the sticky label and place it on the back of the receiver. Additional labels are included in case you move.
Q. If I buy one of The Cat Caller units, will it work with another The Cat Caller keychain remote?
A. Yes, all keychain remotes correspond to all receivers.
Q. Will The Cat Caller help if we are a multi-pet household?
A. Yes, one of The Cat Caller remotes is designed to locate up to three per household. For additional pets, combine single packs with multi-pack Cat Callers. They all work together.
Q. How will I know which pet I am locating?
A. Each color is linked to a specific frequency, allowing you to know which pet you are locating by color.
Q. Does The Cat Caller fit on any size collar?
A. The Cat Caller adjusts to most small collars including break-away collars, fancy rhinestone collars and small dog collars.
Q. How do I put it on?
A. For a regular collar, simply slide the collar through one side of the rust-proof stainless steel loop (in one ear and out the other) so that the cat face receiver faces up. For a break away collar, unscrew the back, lift the metal loop straight up. Then sandwich the collar in between the loop and the front receiver so that it will face forward when the animal is wearing it. Snap the metal loop into place on the front of the receiver. Screw the back cap on by sliding it under the collar and twisting it until it screws on securely and tight. (Note: if the threads do not screw securely into place, the metal loop is on backwards) (see instructional video)
Q. Why are there four colored buttons on the remote and only three color receivers?
A. The pink, white or blue button locates the animal wearing the pink, white or blue receiver, respectively. The red panic button calls all pets at the same time in case of emergency.
Q. So can I easily change the battery?
A. Yes, the receiver simply screws apart and a new 2032 medical grade battery easily slides into place. The remote keychain will last longer and snaps apart. Simply take a coin and insert it into the slot and twist. Once the remote is apart, change the battery the same way you did the receiver. Batteries are included; however you can replace them at any drugstore. Note: Be sure to place the + side up as indicated. (see instructional video)
Q. What if my pet is too far away and I can't hear the beep?
A. Once you trained, your pet can hear and see The Cat Caller before you do! Then they will come to you!
Q. Does The Cat Caller work at night?
A. Yes, the LED on your pet's receiver is bright enough to allow you to see your pet at night from across the yard and even through bushes when you press the remote button.

Will My Cat Like The Caller?

Q. Will the sound frighten my cat?
A. No, The Cat Caller was designed to emit a rhythmic pulse which emulates the heartbeat of its mother.
Q. Is there a risk of my pet being shocked with The Cat Caller?
A. No, the receiver uses a 2032 medical battery – the kind found in pacemakers. Contained within plastic housing, it will short out if struck or submerged.

Can I Train My Cat With The Cat Caller?

Q. How does The Cat Caller act as a training device?
A. Simply give your pets a treat each time you beep it, or at feeding time. They will soon learn to associate the sound (Pavlov's theory) with the reward and coming running to you!
Q. Is it possible to train a cat?
A. Yes, in as little as couple of tries, your pet will soon learn to associate sound with rewards like food or treats, even hugs. It would be good to always reward them for responding. (see Pavlov's cat video)
Q. Once I train my pet, how long do they remember?
A. Animals are amazingly smart and remember rewarded behavior for a very long time. It is good to be consistent and try to reward them every time.